Privacy Policy.

Privacy and personal data

At Europann, we respect your privacy. In order for you to access our products and services we must collect and store personal data about you when you use our site (


Access to is not allowed for children under 16 years old. By accepting this Privacy Policy you also acknowledge that you are over the age of 16.

What do we collect?

The customer profile information you give us when you create your account including your full name, your mailing address, your email address and your phone number.

When you use this site, information about the products, offers, and information you interact with may also be stored and linked with your profile.

How is this information used?

This information is only used to give you the easiest and most effective access to our products and services.
The statistics on the use you make of the site are also used to improve it as well as the services provided.

Who can I contact?

At Europann, the data protection officer is Sandrine Bernard who can be reached at the following e-mail address:

With whom is my information shared?

All or part of your personal information may be shared with third party computer systems for backup, statistical, delivery, payment or communication purposes:

  • PayPal
  • CIC Bank
  • La Poste
  • GLS

We take care, however, to export only the minimum amount of information required for the actions to be taken and the respect of the confidentiality of your data by our partners or service providers.

However, Europann can not be held responsible for any leak or theft of data in the computer systems of third parties listed above.

What is the shelf life of my data?

Personal data about your customer account is stored as long as you are registered as a customer on our site. Other data, usually transmitted during a request (contact, quote, support), are kept for a maximum of 24 months

How can I withdraw my consent to Europann to store and process my personal data?

If you have previously agreed to Europann to store and process your personal data in accordance with the Privacy Policy, and you wish to withdraw it, you may send an e-mail to the Data Protection Officer at the following address:
Therefore, you will not be able to access the services provided by our site.

How can I claim that my personal data be corrected or deleted?

You can correct your profile information by logging into and modifying them (Account page). If you have any questions, or would like other data to be corrected or deleted, you can send an email to the Data Protection Officer at the following address:

How to claim a copy of my personal data that has been collected?

You may request a copy of any personal data about you in accordance with this privacy policy. To do this, you can send an email to the Data Protection Officer at the following address: