Privacy Policy.

Privacy and personal data

At Europann, we respect your privacy. In order for you to access our products and services we must collect and store personal data about you when you use our site (https://www.europann.com/).

Minors

Access to https://www.europann.com/ is not allowed for children under 16 years old. By accepting this Privacy Policy you also acknowledge that you are over the age of 16.

What do we collect?

The customer profile information you give us when you create your account including your full name, your mailing address, your email address and your phone number.

When you use this site, information about the products, offers, and information you interact with may also be stored and linked with your profile.

Processing carried out by EUROPANN  on the “CASANEO” Platform:

As co-responsible for processing, the advertiser uses a "CASANEO" software platform equipped with monitoring (a), administration (b) and promotional media (c) integration tools, described below.

a) A user tracking system between affiliate sites and the advertiser That is to say a program making it possible to determine by computer means if and when an Internet user passes from the affiliate site to the Advertiser's site by using the link placed on the Affiliate's site (through a click). This software solution also makes it possible to determine whether the Internet user has completed a form for the so-called "prospect" programs or if the Internet user has made a purchase for the so-called "for sale" programs by setting up a tag on the advertiser's site for conversion tracking (sales, lead).

b) An administration interface To validate / refuse / deactivate affiliates. To view the activity report of its Programs.

c) Integration of promotional materials Integration and configuration of promotional materials (banner, product feed, text link) on affiliate sites. The RGPD documentation for the Casaneo platform is available at the following link:

www.casaneo.io/rgpd/

Processing carried out by EUROPANN  on the “ClickInText"  Vendor ID est 999 Platform:

How is this information used?

This information is only used to give you the easiest and most effective access to our products and services.
The statistics on the use you make of the site are also used to improve it as well as the services provided.

Who can I contact?

At Europann, the data protection officer is Sandrine Bernard who can be reached at the following e-mail address: e-comm@europann.com

With whom is my information shared?

All or part of your personal information may be shared with third party computer systems for backup, statistical, delivery, payment or communication purposes:

  • PayPal
  • CIC Bank
  • La Poste
  • GLS

We take care, however, to export only the minimum amount of information required for the actions to be taken and the respect of the confidentiality of your data by our partners or service providers.

However, Europann can not be held responsible for any leak or theft of data in the computer systems of third parties listed above.

What is the shelf life of my data?

Personal data about your customer account is stored as long as you are registered as a customer on our site. Other data, usually transmitted during a request (contact, quote, support), are kept for a maximum of 24 months

How can I withdraw my consent to Europann to store and process my personal data?

If you have previously agreed to Europann to store and process your personal data in accordance with the Privacy Policy, and you wish to withdraw it, you may send an e-mail to the Data Protection Officer at the following address: e-comm@europann.com.
Therefore, you will not be able to access the services provided by our site.

How can I claim that my personal data be corrected or deleted?

You can correct your profile information by logging into https://www.europann.com/ and modifying them (Account page). If you have any questions, or would like other data to be corrected or deleted, you can send an email to the Data Protection Officer at the following address: e-comm@europann.com.

How to claim a copy of my personal data that has been collected?

You may request a copy of any personal data about you in accordance with this privacy policy. To do this, you can send an email to the Data Protection Officer at the following address: e-comm@europann.com.


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